Refund Policy

At White Barn Watercolor, we celebrate the uniqueness of each artwork piece offered on our website. Our commitment is to ensure that every piece of art you purchase enriches your space and resonates with your personal aesthetic.

14-Day Personal Preference Return 

Should you feel that the artwork you've purchased, while not defective—does not align with your personal taste you are welcome to return the artwork within 14 days, of the date the artwork is delivered, for a shop credit or exchange.

Return Conditions:

- Artwork must be returned in original, unused condition with all packaging intact, ensuring they are in a resellable state.  If the packaging is damaged, please contact us for information about how to prepare package for shipment. You can email us at Admin@whitebarnwatercolor.com
- The purchaser is responsible for all return postage and tracking costs. Returns must be sent with a service offering a package tracking number and proper insurance. We insure our pieces when they are sent and require the same on returns.
- This policy applies to full-priced items only, and we offer a store credit or exchange for the artwork. If the new replacement item chosen is of lesser value, the difference will be issued as a store credit.

Exclusions:

- Returns are limited to full-priced artwork only.
- Items purchased with a discount, as part of a promotion, on sale, or custom-made artwork are not eligible for a return under this policy.

White Barn Watercolor’s Return Policy is designed to respect the subjective nature of art appreciation while ensuring our customers have confidence in finding artwork that resonates with them. We encourage thoughtful consideration of each purchase, understanding that the distinct elements of each piece reflect the artist's intent and contribute to the artwork's uniqueness.

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Damaged items: Please refer to our Shipping Policy page.